|Face-to-Face||Starts September 29, 2021||2 days|
|Online||Starts December 1, 2021||2 weeks|
Emotional Intelligence (also referred to as EI and EQ) is about an individual’s ability to recognize and regulate their own emotions and the emotions of others in order to achieve his personal and/or professional goals.
The course learning will include the main topics on human emotions and some recent findings on individual differences in emotional dispositions and capabilities. The review of emotions research will include: definition and function of emotions, basic and complex emotions, dimensional and categorical models of emotion, emotion perception, models of emotion- processing, social aspects of emotions. The individual differences topics will centre on the relatively new construct of emotional intelligence (EI), but will also include other individual difference approaches, for example, personality/affect relationships, emotion regulation, and coping. The coverage of EI will include controversies relating to its existence and measurement, for example, whether it is more appropriate to view EI as part of the intelligence or the personality domain.
This course links emotional intelligence to practical leadership behaviors. In this course, leaders assess the emotional competence of their leadership behaviors and identify ways they can increase their emotional intelligence when leading others. The course starts with a series of guided reflections and takes participants through a series of emotionally charged situations through which they develop a greater understanding of emotionally competent leadership behaviors.
By the end of this two-day emotional intelligence training course, delegates would have: