|Face-to-Face||Starts April 28, 2021||3 days|
|Online||Starts June 16, 2021||3 weeks|
Simply selecting standard measures from a long list of possible measures is not effective.
Numerous case studies and statistics have shown that the achievement of strategic and operational goals have a much greater level of success when these goals are measured with the right KPIs. These KPIs will ensure that progress is measured towards the goal and will check to see if the goal is effectively achieved.
In this course, participants will discover the world of KPIs, their types, uses and how they relate to each aspect of the business. They will master the step-by-step approach to developing the right KPIs and the proper dashboards or scorecards needed for monitoring and reporting these KPIs to their line managers.
The course enables the participant to practice the analysis and development of all types of KPIs through a series of workshops. The workshops are team-based and use customized case studies that provoke the thought process for KPI development. In addition, a number of real-world case studies of KPI use will be discussed and analyzed. Participants will also be provided with an Excel template for KPI scorecard development in addition to a KPI system self-assessment and other practical checklists.